The Management of Grupo Sociedad Azucarera Larios consider the quality factor to be a strategic tool for competitive differentiation and make a continuous self-improvement effort to meet their clients’ needs and expectations. Therefore, they devote the necessary human and material resources to ensure that the Quality Management System described in the Quality Management Manual covers and applies to all the levels of the organization and is kept updated.
Quality is the result of the participation of each and every one of their employees. Therefore, the Management of the company consider that the continuous improvement in the quality of their processes is the result of their participation in extending the sense of excellence to each and every one of their employees.
The quality policy of Grupo Sociedad Azucarera Larios can be summarized as follows:
GENERAL OBJECTIVES CONCERNING QUALITY
|QUALITY IS FIRST:||All the employees of Grupo Sociedad Azucarera Larios strive to implement the guiding principles of “doing the right things” (effectiveness) and “doing things right” (efficiency).|
|FLEXIBILITY:||Our work and activities are always aimed at the satisfaction of our clients so as to establish long-lasting relationships with them.|
|PROCESSES & SERVICES:||Processes and services are planned so that they run under zero defects and reach high standards in safety, health.|
|ORGANIZATION & CONTROL:||We systematize and verify the activities carried out so as to meet requirements on the first attempt.|
|TRAINING:||All our employees know their duties and responsibilities and receive the necessary training to perform them successfully from the start.|
|QUALITY COST:||We invest in quality and make a continuous effort to improve and reduce the cost of “non- quality”.|
|SUPPLIERS AND VENDORS:||We require services free from defects and services carried out in an effective and proficient manner.|
|TEAM WORK:||Our corporate culture and working environment encourage efficiency and quality improvement.|